Yorkshire Enterprise Network (YEN) is committed to protecting and respecting your privacy. YEN wants to offer you choice and control with regard to your personal data.
This Policy explains when and why we collect personal information about people including those who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this information occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to us at: firstname.lastname@example.org, or write to us at: Yorkshire Enterprise Network, Oakwood Court, City Road, Bradford, BD8 8JY.
Who are we?
YEN is one of Yorkshire’s largest independent business networking and support organisations.
YEN aims to increase trade potential for the Yorkshire region using a range of networking, seminars, events and trade delegations which bring people together in order to develop and further business relationships. It is a subsidiary of Malik House Ltd (Regn No: 06407398). Oakwood Court, City Road, Bradford, BD8 8JY.
How do we collect information from you?
YEN collects the minimum information necessary to conduct your required interactions with us. From May 2018, we obtain information about you when you use our website, for example, when you contact us about products and services, register for membership, attend our events, make a payment, register to receive our newsletters, or if you ask our team to register you on our database.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a payment online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- send you communications eg. newsletters that may be of interest to you. These may include information about events, business support, or business news;
- to carry out our obligations arising from any contracts entered between you and YEN;
- process orders that you may have submitted;
- process a payment that you have made;
- dealing with competitions, that you decide to enter;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- activities and promotions of relevant goods and services;
- process a job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We do not sell or rent your information to external third parties.
We do not share your information with external third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you mailings).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to external third parties beyond the YEN Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Please remember you are in total control of who, how and when to contact any organisations that we promote.
When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do for the Yorkshire region and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by visiting the YEN website www.yorkshirenetwork.co.uk or contacting us via email: email@example.com.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at: Yorkshire Enterprise Network, Oakwood Court, City Road, Bradford, BD8 8JY. You have the right to ask for a copy of the information YEN holds about you (we may charge reasonable administration fee for information requests to cover our costs in providing you with details of the information we hold about you).
Security precautions in place to protect the loss, misuse or alteration of your information
We use robust and reliable partners to host our server platforms. When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 256-bit encryption on SSL. When you are on a secure page, a lock icon will appear on the top of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make reasonable efforts to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of 'cookies'
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.